VC PARTNERS SGR S.p.A. – EuVECA Manager adheres to the Arbitrator for Financial Disputes (ACF), established by CONSOB with resolution no. 19602 of 4 May 2016. The Arbitrator is competent in disputes relating to the violation by the Intermediary of the obligations of diligence, correctness, information and transparency in the exercise of the activity regulated by Part II of the Consolidated Law on Finance (TUF), including cross-border disputes and disputes covered by EU Regulation no. 524/2013.
However, the ACF does not have jurisdiction over disputes involving requests for sums of money exceeding €500,000, disputes involving damages that are not an immediate and direct consequence of the intermediary’s failure to comply or violation of the obligations of diligence, correctness, information and transparency required for the exercise of the activities regulated in Part II of the TUF, as well as those relating to damages that are not of a patrimonial nature.
The right to appeal to the Arbitrator (ACF) cannot be waived by the client and can always be exercised, even in the presence of clauses for the devolution of disputes to other out-of-court resolution bodies, contained in the investment contracts that govern the relationship between the client and the Intermediary.
The Companies ensure that any complaints from clients will also be assessed in light of the guidelines deducible from the Arbitrator (ACF). Furthermore, in the event of failure or partial acceptance of such complaints, the Client will be provided with adequate information regarding the methods and times for submitting the appeal to the Arbitrator (ACF) at CONSOB.
For any further need for further information, please refer to the following website www.acf.consob.it.